Processing of Personal Data

REQUEST AGREEMENT AND GENERAL INFORMATION REGARDING OUR PERSONAL DATA PROCESSING AND STORAGE POLICY

Thank you for your interest in the services of DR RACU AESTHETICS SRL. For us, given the beautiful relationship we have with you, it is essential to offer you the protection of the personal data you provide us. With regard to your personal data. Their personal privacy is particularly important to us.

WHO ARE WE?

DR RACU AESTHETICS SRL SRL is a company organized and operating in accordance with the laws of Romania, headquartered on BUCUREȘTI, SECTOR 5, STR. NĂSĂUD, NR.77, BL.1, SC.A, ET.1, AP.124 (cod poștal: 52064), registered with the Trade Registry under no. J40/23656/2023, unique registration code 49259688.

WHAT DATA DO WE PROCESS?

In order to deliver the ordered goods and services, confirm the Order, inform you about the status of the Order, provide answers to placed complaints, evaluate the goods and services offered, as well as carry out commercial activities, promotion of goods and services, marketing, advertising, development, market research, statistics, monitoring sales and customer purchasing behavior, Administrative and media activities, you agree to entrust us with the following personal data: name, surname, CNP, home address, e-mail address, IP address, telephone number. Please do not provide us with any personal data other than those strictly necessary for the purpose specified in this policy.

WHAT IS THE PURPOSE AND LEGAL BASIS OF THE PROCESSING?

Personal data will be provided with your consent, are and will be collected and processed by us only for the purposes that we will present in the lines below. We mention that the processing of personal data is carried out on the basis of your consent in this regard (art. 6 paragraph (1) letter (a) of the General Regulation on Data Protection, hereinafter referred to as the Regulation. The situations in which DR RACU AESTHETICS will collect and process your personal data and the purposes for which these data will be processed: Contact form and newsletter subscription on the doctor-racu.ro website and other sub-domains or micro-sites of these web domains The collection of personal data in this case has the main purpose of providing an answer to any question you may have, giving us the opportunity to contact you and offer you the requested solutions. These data (e.g. e-mail address, telephone number, name ) are necessary for good communication between our company and you, as a potential customer. At the same time, with the help of tracking codes installed on our platform from various analysis and statistics service providers, data such as IP address is collected , duration of use of a page, pages visited in a certain time interval. All this information collected has the sole purpose of offering an optimized and improved experience every time regarding the operation of our platform.

WHO HAS ACCESS TO YOUR DATA?

We inform you that for the purpose of the efficient operation of the platform, we use different services from external or internal providers (“persons authorized by the operator”), to whom we can transmit part of the personal data collected from you, with the express mention that we will only use authorized persons who offer sufficient guarantees for the implementation of appropriate technical and organizational measures, so that the processing complies with the requirements set out in the Regulation and ensures the protection of your rights. The categories of services for which we collaborate with the above-mentioned providers and the personal data transferred to them are as follows:

  1. SMTP (email communication) – e-mail address;
  2. Newsletter services – e-mail address, name, surname, phone number;
  3. Billing services – name, surname, e-mail address, telephone number, address;
  4. Support services / project management – name, surname, e-mail address, telephone number;
  5. Courier/postal services – name, surname, e-mail address, telephone number, address;
  6. SMS sending services – phone number;
  7. Online payment processing services – name, surname, email address, phone number, address;
  8. Comment services – name, surname, e-mail;
  9. Accounting services – name, surname, address, cnp, company tax data;
  10. Legal services – name, surname, address, postal code;

HOW LONG ARE YOUR DATA STORED?

The personal data provided by you will be processed and stored during the contractual relationship with you, as well as afterwards, for a reasonable period, which cannot be shorter than the general limitation period.

WHAT ARE YOUR RIGHTS?

As a data subject, you have the following rights:

  • the right to access data – you have the right to obtain from DR RACU AESTHETICS SRL SRL a confirmation that personal data concerning you is being processed or not, as well as access to said data; at the same time, you can obtain a copy of the personal data provided to our company and which are the subject of processing; for any other copies requested by you, DR RACU AESTHETICS SRL SRL may charge a reasonable fee, based on administrative costs; if you submit your application electronically and unless you request a different format, the information will be provided to you in a commonly used electronic format;
  • the right to rectification – you have the right to obtain the rectification by DR RACU AESTHETICS SRL SRL of inaccurate personal data, as well as the right to obtain the completion of incomplete personal data; DR RACU AESTHETICS SRL SRL will communicate to each recipient to whom the personal data has been disclosed any rectification thereof, unless this proves impossible or involves disproportionate efforts and will inform you about these recipients, if you request this thing;
  • the right to delete data – you have the right to obtain from DR RACU AESTHETICS SRL SRL the deletion of personal data concerning you, without undue delay, and DR RACU AESTHETICS SRL SRL is obliged to delete the respective data, when: (i) the data with personal data are no longer necessary to fulfill the purposes for which they were collected or processed; (ii) you withdraw your consent on the basis of which the processing takes place and there is no other legal basis for the processing; (iii) you object to the processing and there are no overriding legitimate grounds for the processing; (iv) personal data have been processed illegally; (v) personal data must be deleted to comply with a legal obligation of DR RACU AESTHETICS SRL SRL based on Union law or Romanian legislation; DR RACU AESTHETICS SRL SRL will notify each recipient to whom personal data has been disclosed of any deletion thereof, unless this proves impossible or involves disproportionate efforts and will inform you about these recipients, if you request this thing;
  • the right to restriction of processing – you have the right to obtain from DR RACU AESTHETICS SRL SRL the restriction of processing if you are in one of the following cases: (i) dispute the accuracy of the data, for the period that allows DR RACU AESTHETICS SRL SRL to verify the accuracy data; (ii) the processing is illegal and you object to the deletion of the personal data, requesting instead the restriction of its use; (iii) DR RACU AESTHETICS SRL SRL no longer needs the personal data for the purpose of processing, but you request them for establishing, exercising or defending a right in court; or (iv) you objected to the processing for the period of time in which it is checked whether the legitimate rights of DR RACU AESTHETICS SRL SRL prevail over your rights; DR RACU AESTHETICS SRL SRL will notify each recipient to whom personal data has been disclosed of any restriction of processing, unless this proves impossible or involves disproportionate efforts and will inform you about these recipients, in case that you will request this;
  • the right to data portability – you have the right to receive your personal data, in the way it was provided to DR RACU AESTHETICS SRL SRL, in a structured, commonly used and machine-readable format and to transmit this data to another operator, under certain conditions; to exercise this right, you have the right to have your personal data transmitted directly from DR RACU AESTHETICS SRL SRL to another operator when this is technically feasible;
  • the right to object – you have the right to object, for reasons related to your particular situation, at any time, to the processing of your personal data, including the creation of profiles based on those provisions;
  • the right not to be subject to a decision based solely on automated processing, including profiling;
  • the right to lodge a complaint with the National Supervisory Authority for the Processing of Personal Data;
  • the right to withdraw your consent at any time, without affecting the legality of the processing of personal data carried out by DR RACU AESTHETICS SRL SRL based on the consent before its withdrawal.

HOW DO YOU ACCESS YOUR DATA?

Pentru orice întrebări sau cereri referitoare la datele cu caracter personal pe care ni le-ați transmis, inclusiv în vederea exercitării drepturilor pe care le aveți, astfel cum sunt acestea menționate în cadrul secțiunii anterioare, ne puteți contacta la adresa: MUNICIPIUL BUCUREȘTI, SECTOR 5, STR. NĂSĂUD, NR.77, BL.1, SC.A, ET.1, AP.124 (cod poștal: 52064), email: contact@doctor-racu.ro DR RACU AESTHETICS se obligă să vă furnizeze informațiile solicitate de Dvs. în format electronic atunci acest lucru când este posibil, cu excepția cazului în care solicitați un alt format. Informațiile furnizate, precum și orice comunicare și măsuri luate în cadrul exercitării Dvs. a drepturilor de mai sus sunt oferite de DR RACU AESTHETICS gratuit. Astfel, în cazul în care cererile pe care Dvs. le formulaţi sunt considerate nefondate sau excesive din cauza unui caracter repetitiv, DR RACU AESTHETICS poate:

  • (i) fie să perceapă o taxă, ținând cont de costurile administrative pentru furnizarea informațiilor sau a comunicării sau pentru luarea măsurilor solicitate;
  • (ii) fie să refuze să dea curs cererii.

Precizăm faptul că prin acceptarea acestui acord, datele Dvs. personale vor fi prelucrate de DR RACU AESTHETICS conform prezentei Politici de Prelucrare a Datelor cu Caracter Personal. Vă mulțumim!

 

For any questions or requests regarding the personal data you have sent us, including in order to exercise the rights you have, as they are mentioned in the previous section, you can contact us at the address: MUNICIPIUL BUCUREȘTI, SECTOR 5, STR. NĂSĂUD, NR.77, BL.1, SC.A, ET.1, AP.124 (cod poștal: 52064), email: contact@doctor-racu.ro DR RACU AESTHETICS SRL undertakes to provide you with the information requested by you in electronic format when this is possible, unless you request another format. The information provided, as well as any communication and measures taken as part of your exercise of the above rights, are provided by DR RACU AESTHETICS SRL free of charge. Thus, if the requests you make are considered unfounded or excessive due to a repetitive nature, DR RACU AESTHETICS SRL can:

(i) either charge a fee, taking into account the administrative costs for providing the information or communication or for taking the requested action;
(ii) either refuse to comply with the request.

We state that by accepting this agreement, your personal data will be processed by DR RACU AESTHETICS SRL according to this Personal Data Processing Policy. Thank you!